Solving the most wicked problems and cement long-term social impact 
 
  Design for Business Impact

Featured professional works

Building a configurable agent desktop builder through integrations
Cisco (On-going project)
 
 

CISCO WEBEX CONTACT CENTER

#B2B#UX Research#End-to-end UX#Cloud-based software#Integration#Developer experience 
 

Project Details TBD

846A5557.png

LOYAL-T 

#B2C#UX#Design Strategy#User Journey#Prototyping
#Future of Personal Data#E-commerce#Machine learning#AI  
 
Incentivizing bill payments through personalized and localized offers 
Unlocking the Office ecosystem to empower members to achieve more

OFFICE INTELLIGENT NETWORK

Make T-Mobile Famous for Small Business

BUSINESS HELP DESK

#B2B#Design Strategy#Business Strategy#Design for Complex system
 
T-Mobile (HAS SHIPPED)
 
 
UX Designer Intern- Summer 2017
 
 
#B2B#Design Strategy#Prototyping#Usability testing#Storytelling#AI#
 
T-Mobile (HAS SHIPPED)
 
 
#Qualitative Research#Product Thinking#Design Process#Mobile design#Community design#AI
 
Empowering neighbors
to create their own public projects, step by step

NEIGHBORBLOOM

  Design for Social Impact

Featured early works

Designing a language assistant
platform to help people learn
culture nuances

CONVERSA

#UX#Qualitative Research#Product Management
#Experimental process#NLP#AI#Voice recognition
 
Senior thesis- Spring 2018
 
Civic Engagement- Fall 2017
 
#Service design#Visual design#Branding#Prototyping
#Web and mobile development#Machine learning
 
Designing a service to help people improve their working efficiency

SHEARO

Service Design- Spring 2017
 
Want to design together? 
Want to see more early design projects?
  • LinkedIn - Black Circle
  • fdvfsd
  • YouTube - Black Circle
  • Instagram - Black Circle

© 2019 Karen Song. All Rights Reserved.